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Robam Appliances USA Installation Service

  • Price may vary for customers.

FREQUENTLY ASKED QUESTIONS

What is the definition of disassemble-free cleaning?


With the technology of high-speed motor separating oil and smoke; the smoke gets sucked to the outside and the oil will drop to the oil cup. We only need to clean the oil cup and the filter, there is no need to disassemble the rang hood to clean it.




What is your warranty policy?


The warranty period for parts excluding oil cup, filter and LED lights is three years. The warranty period for range hood motor is lifetime. If you chose ROBAM BLUE for the installation we offer free labor for the first year if you encountered quality-related issue with our products.




Do you offer free delivery in ON and BC?


We offer free delivery if you choose ROBAM BLUE to install your machine.




How much is the shipping fee to providence other than ON and BC?


We offer free shipping.




How long does it for ROBAM BLUE to install my machine after purchasing?


ROBAM BLUE guarantee to install within one week of purchasing, however we can arrange to cater to urgent request.




Will ROBAM range hood fit in our kitchen?


Please download this Inquiry Form. Fill the form then contact our customer service. In more complicated circumstances, ROBAM BLUE offers free consultation where we visit your kitchen to see if range hood can be installed FOR FREE.




What if I found out the range hood cannot be installed in my kitchen AFTER purchasing?


If it could not be installed because of sizes or dimensions, we will refund you in full within one month of purchasing for unopened products. We charge 10% to 25% open-box fee for unused products. Customers are responsible for returning the products to ROBAM warehouse or one of our retail stores.




What kind of payment method do you accept?


We accept all major credit cards and debit cards, as well as Alipay pay.





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